At Night sky Secrets we seek to bring you the best quality, tried and tested products at reasonable prices, matched to meet your needs, subject to the following conditions:
All purchases are final, however we may at our sole discretion, exchange an item if it is returned in as new saleable condition.
From time to time a defect in workmanship or materials can occur, and a 12mths Manufacturers warranty applies from the date of Purchase as a minimum, however many products carry a longer manufacturers warranty. EG: Skywatcher 5 years, Saxon 3 yrs, Meade Limited Lifetime, Celestron 3 years, Steiner (Min 10years) These Warranties do not cover accidental damage, misuse or fair wear and tear of the products in most instances. We will repair or replace (at our discression) products that are determined to have a defect in workmanship or materials. It is preferred if in the first instance any defects in workmanship or materials are digitally photograped and emailed to us, or bought in person to our store. Should a defect be repairable return freight is usually at the customers expense.
We trust that you will have many years of trouble free use of your NightSkySecrets Products.
The manufacturers specifications should be referred to as the source of all performance measures, however we inspect, review and where possible test the products we stock to bring you the highest performing products at a reasonable price. The ultimate choice is however at your best judgement.
Prices quoted are to Mainland Australian towns and cities. There may be extra shipping or postage charges for remote and offshore island locations.